1. Parts and Purpose

MentionBox Is a brand of Elocos SRL
(hereinafter” MentionBox ” or the” Data Controller ”)

Elocos SRL
BE0784.700.405
Rue Blanche-Eau 15, 6950 Nassogne

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MentionBox establishes this Privacy Policy, the purpose of which is to inform Users of the website hosted at the following address: mentionbox.be, (hereinafter the” Site ”), how personal data is collected and processed by MentionBox, SEO agency in Brussels.

The term” User ” refers to any user, i.e. any natural or legal person, who visits or interacts in any way with the Site.

As such, MentionBox determines all the technical, legal and organizational means and purposes for processing Users' personal data. For this purpose, MentionBox undertakes to take all necessary measures to ensure the processing of personal data in accordance with the law of 30 July 2018, relating to the protection of individuals with regard to the processing of personal data (hereinafter, “the Loi“) and the European Regulation of 26 April 2016 on the protection of the data of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the” Regulation“).

MentionBox is free to choose any natural or legal person who processes the personal data of users at its request and on its behalf (hereinafter the “” Subcontractor“). Where appropriate, MentionBox undertakes to select a Subcontractor offering sufficient guarantees as to the technical and organizational security measures for the processing of personal data, in accordance with the Law and the Regulation.

2. Personal data processing

The use of the Site by Users may result in the communication of personal data. The processing of this data by MentionBox, in its capacity as Data Controller, or by service providers acting in the name and on behalf of MentionBox, will be in accordance with the Law and the Regulations.

Personal data will be processed by MentionBox, in accordance with the purposes mentioned below, via:

Contact form, reservation form

3. Purpose of the processing of personal data

In accordance with article 13 of the Regulation, the purposes of the processing of personal data are communicated to the User and are as follows:

ensure the execution and follow-up of your contact and/or reservation request

4. Personal data that may be processed

The User consents, during the visit and during the use of the Site, that MentionBox collects and processes, in accordance with the methods and principles described in this Privacy Policy, the following personal data:

First name, last name, email, phone number

5. Consent

By accessing and using the Site, the User declares to have read and agreed to the processing of personal data concerning him in a free, specific, informed and unequivocal manner. This agreement covers the content of this Privacy Policy.

Consent is given by the positive act by which the User has ticked the box offering the Privacy Policy in a hypertext link. This consent is an essential condition to carry out certain operations on the Site or to allow the User to enter into a contractual relationship with MentionBox. Any contract between MentionBox and a User relating to SEO services and goods offered on the Site is subject to the acceptance of the Privacy Policy by the User.

The User agrees that the Data Controller processes and collects, in accordance with the methods and principles included in this Privacy Policy, his personal data that he communicates on the Site or during the services offered by MentionBox, for the purposes indicated above.

The User has the right to withdraw their consent at any time. The withdrawal of consent does not compromise the legality of the processing based on the consent previously given.

6. Duration of storage of Users' personal data

In accordance with article 13 §2 of the Regulation and the Law, the Data Controller only keeps personal data for the time reasonably necessary to enable the fulfilment of the purposes for which they are processed.

This duration is in all cases less than: 6 months

7. Data recipients and disclosure to third parties

Personal data may be transmitted to employees, collaborators, subcontractors or suppliers of MentionBox who offer adequate data security guarantees, and who collaborate with MentionBox in the context of the marketing of products or the provision of services. They act under the direct authority of MentionBox, and are in particular responsible for collecting, processing or subcontracting this data.

In all cases, the recipients of the data and those to whom this data has been disclosed respect the content of this Privacy Policy. MentionBox assures that they will process this data for the only intended purposes, in a discreet and secure manner.

In the event that the data is disclosed to third parties for direct marketing or prospecting purposes, the User will be informed in advance so that he expresses his consent to the use of this personal data.

8. Data Protection Officer (DPO)

The following person is appointed Data Protection Officer (hereinafter “Data Protection Officer”). DPO“): Germain Deflandre

The role of the DPO is to ensure the proper implementation of national and supranational provisions concerning the collection and processing of personal data.

The DPO can be contacted as follows: hello@mentionbox.be

9. User Rights

At any time, the User may exercise his rights by sending a message by email to the following address: hello@mentionbox.be, or a letter by post addressed, attaching a copy of his identity card to the following address: Rue blanche-eau 15, 6950 Nassogne

a. Right of access

In accordance with article 15 of the Regulation, MentionBox guarantees the User the right of access to his personal data. The User has the right to obtain access to said personal data as well as the following information:

• the purposes of the treatment;
• the categories of personal data concerned;
• the recipients or categories of recipients to whom the personal data have been or will be communicated, in particular recipients established in third countries or international organizations;
• where possible, the envisaged period for which personal data will be stored or, where this is not possible, the criteria used to determine this duration;
• the existence of automated decision-making, including profiling, referred to in Article 22, paragraphs 1 and 4 of the Regulation, and, at least in such cases, useful information about the underlying logic, as well as the importance and the intended consequences of this processing for the data subject

The Data Controller may require the payment of reasonable fees based on administrative costs for any additional copies requested by the User.

When the User submits this request electronically (through the email address for example), the information is provided in a commonly used electronic form, unless the User requests otherwise.

The copy of his data will be communicated to the User no later than one month after receiving the request.

b. Right to rectification

MentionBox guarantees the user the right to rectify and delete personal data.

In accordance with article 16 of the Regulation, incorrect, inaccurate or irrelevant data can be corrected or deleted at any time. The User first makes the necessary changes himself from his user/other account, unless they cannot be made independently, in which case the request can be made to MentionBox.

In accordance with article 19 of the Regulation, the Data Controller shall notify each recipient to whom the personal data has been communicated of any correction of the personal data, unless such communication proves impossible or requires disproportionate efforts. The data controller provides the data subject with information on these recipients if the data subject requests it.

c. Right to erasure

The User has the right to obtain the deletion of his personal data as soon as possible in the cases listed in article 17 of the Regulation.

Where the Data Controller has made the personal data public and is required to delete the personal data under the preceding paragraph, the Controller, taking into account available technologies and implementation costs, shall take reasonable measures, including technical measures, to inform other controllers who process such personal data that the data subject has requested the deletion by these controllers of any link to such personal data, or All copy or reproduction of these.

The two preceding paragraphs do not apply insofar as this treatment is necessary:

• to the exercise of the right to freedom of expression and information;
• to comply with a legal obligation that requires the processing provided for by Union law or by the law of the Member State to which the data controller is subject, or to perform a task in the public interest or in the exercise of public authority vested in the controller;
• to the establishment, exercise or defense of legal claims.

In accordance with article 19 of the Regulation, the Data Controller shall notify each recipient to whom the personal data has been communicated of any erasure of personal data or any limitation of the processing carried out, unless such communication proves impossible or requires disproportionate efforts. The data controller provides the data subject with information on these recipients if the data subject requests it.

D. Right to restrict processing

The User has the right to obtain the limitation of the processing of his personal data in the cases listed in article 19 of the Regulation.

In accordance with article 19 of the Regulation, the Data Controller shall notify each recipient to whom the personal data has been communicated of any limitation of the processing carried out, unless such communication proves impossible or requires disproportionate efforts. The data controller provides the data subject with information on these recipients if the data subject requests it.

e. Right to data portability

In accordance with article 20 of the Regulation, Users have the right to receive from MentionBox personal data concerning them in a structured, commonly used and machine-readable format. Users have the right to transmit this data to another data controller without MentionBox obstructing it in the cases provided for by the Regulation.

When the User exercises his right to data portability pursuant to the preceding paragraph, he has the right to obtain that personal data be transmitted directly from one data controller to another, when technically possible.

The exercise of the right to data portability is without prejudice to the right to erasure. This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the data controller.

The right to data portability does not affect the rights and freedoms of third parties.

f. Right to object and automated individual decision-making

The User has the right at any time to oppose the processing of his personal data due to his particular situation, including the automation of the data carried out by MentionBox. In accordance with article 21 of the Regulation, MentionBox will no longer process personal data, unless there are legitimate and compelling reasons for the processing that prevail over the interests and rights and freedoms of the User, or for the establishment, exercise or defense of legal claims.

When personal data is processed for prospecting purposes, the User has the right to object at any time to the processing of personal data concerning him for such prospecting purposes, including profiling insofar as it is linked to such prospecting.

If the data subject objects to processing for direct marketing purposes, the personal data is no longer processed for these purposes.

G. Right to complain

The User has the right to file a complaint concerning the processing of his personal data by MentionBox with the Data Protection Authority, competent for Belgian territory. More information can be found on the website: https://www.autoriteprotectiondonnees.be.

Complaints can be lodged at the following addresses:

Data Protection Authority
Rue de la Presse 35, 1000 Brussels
Tel. + 32 2 274 48 00
Fax. + 32 2 274 48 35
Email: contact@apd-gba.be

The User may also file a complaint with the court of first instance in his place of residence.

10. Cookies

The Site uses cookies to distinguish Users of the Site. This makes it possible to provide Users with a better browsing experience and an improvement of the Site and its content. The purposes and methods of cookies are contained in this article.

a. General principles

A “Cookie” is a file temporarily or permanently placed on the User's hard drive when consulting the Website, in order to be connected later. Thanks to cookies, the server recognizes the User's computer.

Cookies can also be installed by third parties with whom MentionBox collaborates.

Some of the cookies used by MentionBox are necessary for the proper functioning of the Site, others make it possible to improve the User experience.

The User can customize or deactivate cookies by configuring their browser.

By using the Website, the User expressly agrees to the management of cookies as described in this article.

b. Type of cookies and purposes

Different types of cookies are used by MentionBox on the Site:

• Technical cookies: they are necessary for the operation of the Website, allow the communication of the data entered and are intended to facilitate the navigation of the User;
• Statistical and audience measurement cookies: These cookies allow the recognition of the User and are used to count the number of Users of the Website over a certain period of time. As soon as they also indicate browsing behavior, they are an effective way to improve the User's navigation, by displaying proposals and offers that may be of interest to him. They also allow MentionBox to identify possible bugs on the Website and to correct them.
• Functional cookies: these cookies facilitate the use of the Website by remembering certain choices entered (for example, user name or language);

c. Cookie retention period

Cookies are kept for the time necessary to achieve the purpose pursued. The cookies that may be stored on the User's hard drive as well as their retention period are as follows:

1 year

D. Managing cookies

If the User does not want the Website to place cookies on their hard drive, it is easy for them to manage or delete them by modifying their browser settings. Browser programming also allows the User to receive a notice or notification as soon as a Website uses cookies and thus decide whether to accept this, or to refuse it.

If the User deactivates certain cookies, he accepts that the Website may not function optimally. Some parts of the Website may therefore not be usable, or partially usable.

If the User wishes to manage and/or delete certain cookies in this way, he can do so by using the following link (s):

For Users using as a browser:

• Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
• Microsoft Edge: http://windows.microsoft.com/en-gb/windows-10/edge-privacy-faq
• Chrome: https://support.google.com/accounts/answer/61416?hl=fr
• Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
• Safari: https://support.apple.com/kb/ph21411?locale=fr_CA

11. Limitation of liability of the Data Controller

The website may contain links to other websites owned by third parties not linked to MentionBox. The content of these sites and their compliance with the Law and Regulations are not the responsibility of MentionBox.

The holder of parental authority must give his express consent for a minor under 16 years of age to disclose personal information or data on the website. MentionBox strongly advises persons exercising parental authority over minors to promote responsible and secure use of the Internet. The Data Controller cannot be held responsible for having collected and processed information and personal data from minors under 16 whose consent is not effectively covered by that of their legal parents or for incorrect data - in particular concerning age - entered by minors. Under no circumstances will personal data be processed by the Data Controller if the User specifies that he is under 16 years of age.

MentionBox is not responsible for the loss, corruption or theft of personal data caused in particular by the presence of viruses or as a result of computer attacks.

14. Applicable law and competent jurisdiction

This Privacy Policy is exclusively governed by Belgian law. Any dispute will be brought before the courts of the judicial district of the head office of MentionBox.

15. Contact

For any questions or complaints relating to this Privacy Policy, the User may contact the Data Controller via the address hello@mentionbox.be

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